Syantek Warranty Policy
Syantek warrants all products to be of the highest quality in material, craftsmanship, and service for a minimum of 1 year, effective from the date of purchase. Warranty lengths may vary between product categories. For specific warranty terms, please refer to your product listing page or product operation manual.
Under the limited warranty, Syantek will repair, replace, or refund any parts found to be defective due to manufacturer flaws. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than those expressly set forth with each product. This warranty is non-transferable. Syantek is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure or by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.
Furthermore, Syantek is not liable for incidental or consequential damages of any nature resulting from the use of this product.
This warranty does not apply to the following:
- Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.
- Improper or inadequate maintenance.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
Syantek and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed above and within the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
What if my product is defective?
Should your product prove defective within the specified warranty period, please contact us via email at support@syantek.com. We are happy to offer an exchange for you if the product that you received is defective.